Got Questions About peryagames?

The minimum age to register and play on peryagames is 21 years old. This applies to all players regardless of location within the Philippines — whether you're in Manila, Cebu, Davao, or anywhere else. peryagames strictly enforces this requirement in compliance with Philippine gambling laws and PAGCOR guidelines. Age verification documents may be requested at any time. Accounts found to belong to players under 21 will be immediately closed and any funds returned.

Account verification (KYC — Know Your Customer) is required before you can make withdrawals. To verify your peryagames account, go to your Account Settings and select the Verification section. You'll need to upload:

• A valid government-issued ID (e.g., PhilSys ID, passport, driver's license, UMID, SSS ID, or voter's ID)
• A selfie holding your ID
• Proof of address (e.g., utility bill or bank statement dated within the last 3 months)

Verification is typically completed within 24–48 hours. You'll receive an email notification once your account is verified.

No worries — it happens to everyone. On the peryagames Login page, click the "Forgot Password?" link below the login form. Enter the email address associated with your account and we'll send you a password reset link. The link is valid for 30 minutes. If you don't see the email in your inbox, check your spam or junk folder. If you're still having trouble, contact the peryagames support team for assistance.

No. Each player is allowed only one peryagames account. Creating multiple accounts is a violation of our Terms & Conditions and may result in all associated accounts being permanently suspended and any winnings being forfeited. If you believe a duplicate account was created by mistake, contact our support team immediately to resolve the issue.

You can update most of your personal details — such as your contact number, address, and preferred language — through your Account Settings page after logging in. For changes to your registered name, date of birth, or email address, you'll need to contact the peryagames support team and provide supporting documentation, as these are identity-linked fields that require verification.

peryagames supports the most popular payment methods used by Filipino players:

• E-wallets: GCash, PayMaya / Maya
• Bank Transfer: BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card

All transactions are processed in Philippine Peso (₱). Please note that credit card deposits for gambling are not accepted in compliance with current Philippine regulations.

The minimum deposit on peryagames varies by payment method, but is generally set at ₱100 for e-wallets like GCash and PayMaya, and ₱200 for bank transfers. These low minimums make peryagames accessible to players across the Philippines — whether you're a casual player in Quezon City or a regular in Makati. Always check the Cashier section for the latest deposit limits applicable to your chosen method.

GCash and PayMaya deposits are typically credited to your peryagames account instantly or within a few minutes. Bank transfers may take longer — usually between 15 minutes and a few hours depending on your bank and the time of day. If your deposit hasn't appeared after 2 hours, contact our support team with your transaction reference number and we'll look into it right away.

To withdraw your winnings, log in to your peryagames account and navigate to the Cashier section. Select "Withdraw," choose your preferred withdrawal method, enter the amount you wish to withdraw, and confirm the request. Your account must be fully verified (KYC complete) before withdrawals are processed. Withdrawal processing times are typically:

• GCash / PayMaya: within 1–4 hours
• Bank Transfer: 1–3 business days

Withdrawals are processed in Philippine Peso (₱).

peryagames does not charge fees on deposits. For withdrawals, peryagames aims to process transactions fee-free, though your bank or e-wallet provider may apply their own transaction charges. We recommend checking with your payment provider for any applicable fees on their end. All fee information is also displayed in the Cashier section before you confirm a transaction.

peryagames offers a wide variety of games for Filipino players, including:

• Bingo — classic and themed bingo rooms with real-time draws
• Slots — hundreds of slot titles from top providers
• Vivo Live — live dealer casino games streamed in real time
• Rugby — sports betting on rugby matches and tournaments
• Casino Games — table games, card games, and more in the peryagames Casino section

New games and features are added regularly, so there's always something fresh to try on peryagames.

Yes! peryagames is fully optimized for mobile play. You can access all games directly through your mobile browser — no app download required. The peryagames platform is designed to work smoothly on Android and iOS devices, so whether you're commuting on the MRT in Manila or relaxing at home in Cebu, you can enjoy your favorite games on the go.

Yes. All games on peryagames use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our games are sourced from reputable providers and operate within the PAGCOR-regulated framework. Live dealer games are streamed from professional studios with trained dealers, providing a transparent and authentic casino experience.

Vivo Live is peryagames's live dealer gaming section, where you can play casino classics like baccarat, roulette, blackjack, and more with real human dealers streamed live in high definition. It's the closest experience to being in a physical casino — from the comfort of your home. Vivo Live tables are available around the clock, with multiple betting limits to suit both casual players and high rollers.

peryagames regularly offers welcome bonuses and promotions for new Filipino players. These may include deposit match bonuses, free spins on selected slots, or bingo bonus credits. Specific bonus offers and their terms change periodically, so we recommend checking the Promotions section of the peryagames website after logging in for the latest available offers. All bonuses are subject to wagering requirements as detailed in the bonus terms.

Wagering requirements (also called playthrough requirements) specify how many times you need to wager a bonus amount before you can withdraw any winnings derived from it. For example, a ₱500 bonus with a 20x wagering requirement means you need to place ₱10,000 in total bets before the bonus funds become withdrawable. Always read the specific terms attached to each peryagames bonus offer before claiming it.

Most peryagames bonuses are claimed automatically when you make a qualifying deposit. Some promotions may require you to enter a bonus code during the deposit process or opt in via the Promotions page. Check the specific instructions for each offer. If a bonus hasn't been credited after a qualifying deposit, contact our support team within 24 hours and we'll sort it out for you.

Yes. peryagames uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and never shared with unauthorized third parties. We also employ two-factor authentication (2FA) as an optional but strongly recommended security layer for your account.

To enable 2FA on your peryagames account, go to Account Settings and select the Security tab. Follow the instructions to link your account to an authenticator app (such as Google Authenticator or Authy). Once enabled, you'll need to enter a one-time code from the app each time you log in, adding a strong extra layer of protection against unauthorized access.

If you suspect someone has accessed your peryagames account without your permission, act immediately: change your password, enable 2FA if not already active, and contact our support team right away. We can temporarily freeze your account while we investigate. Never share your login credentials with anyone — peryagames staff will never ask for your password.

peryagames provides a full suite of responsible gaming tools to help players stay in control:

• Deposit Limits — set daily, weekly, or monthly caps on how much you can deposit
• Loss Limits — cap the amount you can lose within a set period
• Session Time Limits — set a maximum duration for each gaming session
• Reality Checks — periodic reminders showing your session time and spend
• Cool-Off Period — take a short break of 24 hours to 30 days
• Self-Exclusion — suspend your account for 6 months, 1 year, 3 years, or permanently

All tools are available in your Account Settings under the Responsible Gaming tab. Visit our Responsible Gaming page for full details.

To self-exclude, log in to your peryagames account, go to Account Settings, and select the Responsible Gaming tab. Choose "Self-Exclusion" and select your preferred duration (6 months, 1 year, 3 years, or permanent). Your account will be suspended immediately and you will not receive any marketing communications during the exclusion period. If you need urgent assistance, contact our support team directly and we will process the self-exclusion for you right away.

⚠️ Gambling is addictive. Know when to stop.

peryagames operates within the PAGCOR (Philippine Amusement and Gaming Corporation) regulatory framework, which sets the standards for responsible gaming, player protection, and fair play for online gaming operators serving Filipino players. PAGCOR's responsible gaming guidelines are the foundation of peryagames's player protection policies, including the 21+ age requirement and all responsible gaming tools available on the platform.